HomeKIT
HomeKit offers:
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security – it can send alarms and error messages both to security firm and also to your mobile or Elion landline or email;
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savings – you can keep an eye on your home and check electric and heating expenses. HomeKit will send a message to your phone when designated levels have been exceeded;
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convenience –you can manage electrical home devices - for example, open gates, turn on or off sauna or sprinkler system, monitor heating devices, change temperature etc. All this via your mobile or Elion landline;
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simplicity – devices can be controlled by calling to short number 1795xx or via HomeKit online administration tool. All HomeKit actions for the past 6 months can be viewed via online administration tool.
Following security service options are available for HomeKit users:
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own guard
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neighbor guard
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security firm guard
The service uses secure online environment (service logic) and your mobile phone for sending commands and receiving messages.
KIT management is interactive – commands are given by calling to a 4-digit short number and entering a 2-digit service code: 1795xx. Replies are sent to your mobile display and if needed, as text messages also. KIT executes orders within 3-5 seconds and provides feedback whether the action was successful on not.
HomeKIT's online administration tool is available at EMT e-service. All your KITs' will be displayed by clicking on menu item KIT.
Software updates and firmware settings are done remotely and this makes KIT management fast and convenient. The service has several access levels: KIT's owner can grant access to family members and limited access to installers and security companies. All operations done with KIT are logged and the owner can see all transactions for the past six months.
Alarm notifications are sent as call messages (if the owner does not answer the call, HomKIT will retry for up to five times) and as text messages sent to your mobile phone or as email messages. Optionally, alarm notifications can be sent to several security firms also - Pristis, G4S, Securitas, etc.- provided that you have a relevant agreement. These security companies are the largest in Estonia and have provided their help in developing HomeKIT service.
HomeKIT service can be combined with security service provided by security companies making it possible to send alarm notifications both to customer and security service provider and in the future, to the Rescue Board as well.
HomeKIT controller can be connected to existing security devices sparing the customer from replacing these. If existing devices are used, KIT will function as an alarm sender and automatics module.
If KIT is used autonomously, it has eight independent security zones and local alarm signal and can also be armed locally without mobile phone.
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Yes, if you follow a few simple rules.
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HomeKIT provides direct or indirect access to your property and because of that, it has to use many modern security methods. Below is a list of security methods implemented by architects of HomeKIT as well as list of things you can do yourself in order to ensure security.
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Administration tool is accessible via e-service. Never reveal your passwords and don't write them down.
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Do not save short numbers or codes used to arm or disarm KIT in your phone's memory.
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In terms of regular user, connection between service logic and HomeKIT's GSM controller is classified. It is not possible to call the controller or clog it up with text messages. Thus, the user cannot interfere with communication between service logic and controller. The controller reacts only to EMT HomeKIT service logic. Also, HomeKIT sends all alarm notifications only to EMT platform which then forwards the notifications to designated receivers.
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Due to security reasons, HomeKIT GSM motor uses a special SIM card that does not work in regular phones. Also, any other SIM cards cannot be inserted to HomeKIT GSM controller. This is a unique security feature in GSM network.
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Complete event log. All actions made with HomeKIT are logged and the owner can check who gave commands or changed settings several months ago.
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Resending transactions. If communication between KIT and service logic is disrupted because of e.g. network overload, the transactions will be resent right after communication is restored.
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HomeKIT controller periodically transmits a 'life sign signal'. It the signal is not transmitted the site it is considered to be in alarm. Thus, make sure that controller's power supply doesn't run out of power. For example, get supply voltage right after electric meter from a fuse designated for HomeKIT. Controller has a back-up battery which lasts for at least two hours. If the back-up battery is running low, HomeKIT will notify designated users.
What happens if my mobile phone's battery runs out and I can't disarm the house or open the gate?
HomeKIT service uses mobile phone as an additional control device. You can operate the devices via regular keyboard or touch key as well.
What happens if I lose my mobile phone or touch key?
If you lose your mobile phone, call your operator as soon as possible and request to close the number. Nevertheless, this is easier than losing a wallet with many bank cards – you'd then have to close the cards one by one. Also, KIT's owner can block using controller touch key via internet or by dialing a short number. It is possible to unblock the devices again later. You can find detailed instructions on how to deactivate rights for only one user via HomeKit online administration tool.
Keep your touch key and house/apartment keys apart. If these are used together, the security system is helpless. Also, don't write down your codes for the alarm system.
1. Name of the service
The service is called HomeKIT.
2. Service specification
HomeKIT is EMT's (hereinafter referred to as EMT) telematics and convenience service (hereinafter referred to as Service) distributed under EMT's brand name or by partner of EMT under brand name chosen by partners and approved by EMT. Service is designed for real estate owners/users (private persons and legal entities) who manage properties that require remote monitoring and remote control.
3. Technical specification of the Service
Service is designed for managing a control device (hereinafter referred to as Device) owned by customer and using this Device for providing the Service.
Device is managed by commands initiated by Service's short number or via online administration tool by clicking on command button. Service and its users are managed via Service Logic which has a visual online user interface (online administration tool). Due to security reasons, access to HomeKIT online administration tool requires web browser to have a 128-bit encryption.
The customer is authorized at EMT HLR (Home Location Register) by authenticating SIM card bound to the Service and installed in the Device.
Invoicing for Service is done in EMT invoicing system.
4. Service management by customer
Additional information about the Service is available via email (info@emt.ee).
The user is authenticated upon accessing the online administration tool. Username is customer's phone number or personal identification code, the password is set by customer at EMT's authorized reseller during subscription to the Service or via internet bank. The customer is obliged to change the initial password upon first log in..
Series of short numbers are provided for commands: 1795xx (xx stands for command code). Short number 1795 is registered at Estonian Technical Surveillance Authority and can be dialed by customers of all Estonian mobile operators' if customer's operator has activated access to this number.
Monthly fee of the Service includes a certain amount of commands (see price list of the service). Commands exceeding the limit are priced as per valid EMT's price list.
Commands are:
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managing the controller or status inquiry via short number
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managing the controller or status inquiry via online administration tool.
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changing Settings of controller or service logic via short number
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changing Settings of controller or service logic via online administration tool
Service monthly fee does not include text and call messages that Device sends out in case of alarm and as feedback messages to those receivers that the user has designated. By default, the receiver of messages is owner of the Device.
Service monthly fee does not include text messages initiated via short number - for example, SMS-help and sending controller statuses and Settings via text message.
The initiator will pay for the call made for connecting to the Device. The call is charged with per-package price for calls to EMT's network.
Calling to short numbers 1795xx (sending commands) is free within EMT's network. Customers of other operators are charged with the price valid for call's initiator for calls to EMT's network. Calls to short numbers usually last less than 3 seconds.
5. End user devices
The functionality of the service depends on hardware and software properties of the control device. The service is a tool for providing this functionality. EMT is not responsible for Device's technical functionality and working order, because the Device is produced by a third party. Information on Devices is available via HomeKit online administration tool under subsection Partners.
6. Services provided
The Service provides security service via Device, management of electrical devices and other telematics services (depending on properties of the Device).
7. Service security
Controller (Device) is a security and automatics device which should be installed by trained professionals.
Make sure the installer instructs you on usage of the Device.
Device provides direct or indirect access to customer's property and therefore you should keep short codes needed for opening gates, managing security devices, codes for online administration access and arming codes out of others' reach.
Keep your arming code key apart from house/apartment keys, because if these are used together, your property becomes vulnerable.
Do not store disarming codes and codes for opening gates and doors on SIM card's or phone's memory.
If you lose mobile phone or SIM card that is used for controlling the Device, notify EMT immediately – call to toll-free customer care line 123 and ask to close the SIM card and/or Device.
If you lose your code key, deactivate all keys via online administration tool or via a short number. You can reactivate the code keys later by the same means.
8. Technological quality
Following requirements are applicable to quality of Service:
- Allowed number of malfunctions in mobile network can be up to 0.2 per one calendar year per one base station.
Command delivery time:
- Via USSD channel in EMT's network no longer than 10 seconds.
Probability of command delivery is in both cases at least 95%.
In order to use the service, it is necessary to be in EMT's mobile network coverage area. Coverage area is an area where strength of the radio signal is strong enough to ensure signal reception via functional Device that includes GSM mobile phone that meets ETSI GTS GSM 05.05 specifications.
9. Additional services
The service can be associated with additional services provided by Partners, e.g. security service. Agreements on additional services and invoicing for these services are done by Partner.
10. Management
10.1. Customer management
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First line of after-sales support is provided by EMT 24/7 via customer care line 123 and email info@emt.ee (customer support can view status and debt of EMT's customer).
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EMT opens SIM card necessary for using GSM network within one business day from the day of subscription to the Service is made as per terms set by EMT.
- HomeKIT service agreements are made at all EMT and Elion representations and if digital signature is used, subscription to the Service can be made online as well.
10.2. Management of HomeKIT controller Devices
Devices are monitored by EMT control center.
EMT has the right to do necessary maintenance work on every day of the week between 4 a.m. and 7 a.m. Information about maintenance is published via HomeKit online administration tool in advance.
Service Device is designed to operate on uninterrupted power supply and thus you should never remove the Device from the power supply. Otherwise, EMT cannot guarantee availability of the Service.
Device periodically transmits test signals ('life sign signals') in order to inform service logic about its status. If the signal is not transmitted, EMT or authorized representative of EMT's partner has the right to call the customer and if devices maintenance is necessary, request access to the Device.
11. Procedures of using the Service
11.1. Registration
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Customer makes a subscription agreement with EMT for using the Service. SIM card with PIN and PUK codes are included in Devices' package or provided with subscription agreement. SIM card's sales package can be opened only in customer's presence after Device's sales process is complete.
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EMT's authorized representative provides the customer with password for online administration tool and includes the password in Service's subscription agreement.
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EMT invoices customer for the Service on a monthly basis as per EMT's General Terms and Conditions.
11.2. Invoicing
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EMT's invoice contains Service's monthly fee, unit cost and total cost of additional commands, text messages and call messages.
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Additional services provided by EMT partners are not included on EMT's invoice.
11.3. Activation
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Service is activated after a subscription agreement between EMT and the customer has been signed.
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Service is activated during next business day after the subscription agreement has been signed.
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Service activation is not accompanied by technical explanation.
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EMT has the right not to activate the Service if customer has provided incorrect data during subscription or if the customer has overdue invoices with EMT or other operators.
11.4. Deactivation
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Service is deactivated after subscription for the Service is terminated or on initiative of customer.
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Customer can terminate subscription for the Service at EMT or Elion representation. Customer must provide its phone number (MS ISDN) associated with SIM card bound to Service agreement. Service is deactivated within 1 business day after the subscription is ended.
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If customer's contractual relations with EMT are terminated after the Service is deactivated, the customer will receive an interim invoice. EMT will issue a final invoice within one month after the subscription agreement is terminated. Final invoice includes services used until the last day of Service being active. Electronic channels are not used for terminating subscription agreement – the customer must end the agreement with EMT in person (go to EMT's authorized reseller).
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EMT can terminate the subscription agreement if the customer has not paid for the Services on time or if customer has breached any other terms of EMT's General Terms and Conditions.
12. Service fees
Service is priced with subscription fee, monthly fee, fee for additional data transfers and commands and fee for changing SIM card.
12.1. Subscription fee
Service registration and activation is priced with subscription fee.
12.2. Monthly fee
Using EMT's network resources and service logic is priced with monthly fee. Monthly fee includes commands within the limit set by the price list.
12.3. Fee for additional services.
Commands and also text messages and call messages sent by service logic which exceed monthly limit are priced as per valid EMT's price list.
12.4. Fee for changing SIM card
Changing regular SIM card to special SIM card needed for the Service is charged with price set by valid EMT price list.
13. Warnings
Secure access via online administration tool and mobile phone
EMT presumes that owner of GSM phone number (SIM) which is used as username and owner of the phone is one and the same person. EMT is not responsible for consequences if a third person is able to use the Service or access online administration tool via customer's phone or SIM.
Do not use browser's "Back" button, because this might result in incorrect display of Device's status in online administration tool.
EMT does not assume responsibility arising out of Device malfunction or Service failure.
Guaranteeing service performance
EMT recommends testing the control device, especially its security functions, at least once a week.
EMT implements all technical and organizational measures to guarantee performance and security of the Service.
| excl.vat | incl.vat | ||
| Subscription fee | 8,12 | 9,75 | |
| Monthly fee (incl. 3.20 € worth of commands) | 6.39 | 7,67 | |
| User fee | HomeKIT extra command | 0,0160 | 0,0192 |
| HomeKIT extra arm/disarm command online or by mobile | 0,0326 | 0,0383 | |
| Call notification on alarm | 0,2703 | 0,3244 | |
| SMS notification on alarm | 0,1349 | 0,1618 | |
| E-mail notification alarm | 0,00 | 0,00 | |
Listening to a sound from the object based on the call rate per user's package